Shipping policy
🐾 ESSENTIALS LINE
Processing & Same-Day Shipping Orders placed before 12:30 PM PST will ship the same day. Orders placed after 12:30 PM PST will ship the next business day. Orders placed on weekends or holidays will ship the following business day.
Domestic Shipping (United States)
- Free Shipping — Available on qualifying orders
- Express Shipping — $18.00, delivered in 2–3 business days
- Overnight Shipping — $50.00, delivered the next business day
- Carrier-Calculated Rates — USPS rates calculated at checkout based on weight and destination
Estimated delivery times are in addition to ship date and are not guaranteed.
International Shipping We ship to select international destinations, including Canada and Australia.
- Economy International — $25.00 flat rate
- Additional carrier-calculated rates may be available at checkout
International delivery typically takes 7–21 business days depending on destination and customs processing.
⚙️ PRO LINE
Made to Order All PRO line products are made to order. Please allow 2–3 weeks for production and shipping. You will receive a tracking number via email once your order has shipped.
General Information (All Orders)
Customs & Duties International orders may be subject to import duties, taxes, and customs fees upon arrival. These charges are the responsibility of the recipient and are not included in your order total or shipping cost.
Order Tracking Once your order ships, you'll receive a confirmation email with a tracking number. Please allow up to 24 hours for tracking information to update after your shipping confirmation is sent.
Shipping Restrictions We currently ship to the contiguous United States, Alaska, Hawaii, Canada, Europe and Australia. We are unable to ship to P.O. Boxes for certain carrier-calculated services — please use a physical address when possible.
Questions? If you have any questions about your shipment, please contact us at [your support email] and our team will be happy to help.
